When two top property management brands offered wildly different advice—one saying ‘Sell,’ the other ‘Rent’—why did business advising the owner to rent win out? The answer is in the details of active meth risk management and clearly aligned interests.
The Client’s Dilemma: Sell or Rent?
Moving out of town for work, owners of a secluded, semi-rural property had a choice to make:
- Sell their home in a depressed market,or
- Become accidental landlords.
Not wanting to take a financial hit on the sale of their home, their preference was to rent. Not wanting to deal with the challenges of remote self management, they chose to engage with a professional property management company.
The owners chose to engage with two local service providers. Both are well known high street brands.
Representatives of both organisations visited the property and meth with the owners. Both, talked about the risk to the property asset that arose from the realities of meth related behaviour in New Zealand. As a company that has been banging on about the realities meth related behaviour poses to property assets, this is really encouraging.
However, the recommendations as to how the realities of this risk should be factored into their the owners thinking were profoundly different.
Different perspective – Different Advice
| Company A Sales and Property Management | Company B Property Management |
| Recommendation: SELL. (Risk is too high due to property characteristics.) | Recommendation: RENT. (Risk is manageable with clear process and strategy.) |
| Implications of advice: Risk avoidance strategy, lack of process, conflict of interest? | Implications of advice: Risk management strategy, clear process, aligned interests |
| Outcome: Lost the business. | Outcome: Won the high-value business. |
The Lesson: Meth Risk Management can be Your Competitive Advantage
Ready to stop losing high-value business and start confidently advising clients on how you can help them manage this significant threat to client assets? Partner with us.
Want to elevate your team’s expertise and use informed meth risk strategies to win more business. Call 0800 638 452 or email training@shhsolutions.com and find out more about how we can help.
